PRIVACY POLICY

Privacy Policy Last updated: 19/08/2025

At SEAWAG (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect
We may collect the following types of personal data:
· Contact details: name, email address, phone number, billing/shipping address
.· Order details: products purchased, order history, payment information (processed securely via third-party providers).
· Technical data: IP address, browser type, device information, and cookies for site functionality and analytics.
· Marketing preferences: if you subscribe to our newsletter or marketing communications.

2. How We Use Your Information
We use your information to:
· Process and deliver your orders.
· Provide customer support and respond to inquiries.
· Improve our website, services, and user experience.
· Send you updates, promotions, or newsletters (only if you consent).
· Comply with legal and regulatory requirements.

3. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
· Contractual necessity: to process and fulfill your orders.
· Legitimate interest: to improve services, prevent fraud, and ensure site security.
· Consent: for sending marketing communications.
· Legal obligation: to comply with applicable laws.

4. How We Share Your Data
We may share your data with trusted third parties, including:
· Payment providers (e.g., Stripe, PayPal, Shopify) to process payments.
· Shipping carriers to deliver your orders.
· Service providers for IT, hosting, and analytics. We do not sell your data to third parties.

5. Cookies & Tracking
We use cookies and similar technologies to:
· Ensure website functionality.
· Remember your preferences.
· Analyze site performance and usage. You can manage cookies through your browser settings.

6. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law (e.g., tax and accounting records).

7. Your Rights (EU/EEA Customers)
You have the right to:
· Access, correct, or update your personal data.
· Request deletion of your data.· Object to or restrict certain processing.
· Withdraw consent for marketing at any time.
· File a complaint with your local data protection authority.

To exercise your rights, contact us at contact@seawag.com.

8. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

9. International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place (such as Standard Contractual Clauses).

10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the date of the last revision.

11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: contact@seawag.com
Address: Seawag Europe Limited
Leopardi Building, Office No. 8
Triq tal-BalalSan Ġwann,
SGN 9016
Malta